GP Practices in Ayrshire and Arran are changing to help you get the right care and advice when you need it.

Over the three year implementation, practices will have access to a Community Link Worker/Connector like Tracey (pictured below), who works with patients to support them with their health and wellbeing and to access wider groups or services in the community, providing guidance on a range of issues such as money or housing worries.

Patient feedback stories have highlighted the positive outcomes of having access to a Community Link Worker/Connector through the GP Practice.

This service is currently available to many practices throughout Ayrshire and will continue to be rolled out. If you would like to access a Community Link Worker/Connector speak to your receptionist who will be able to signpost you if this is an option within your practice.

These new changes ensure you see the right person, at the right time, in the right place.

For more information on the changes to GP practices please click here.

If you have any queries or concerns on the changes outlined please contact the Primary Care Transformation Team at:
aa-uhb.pctransformationteam@nhs.net

“The Community Link Worker is great because they have time to talk about things I am worried about and offer their opinions to put me at ease. It’s like sitting chatting to a pal”.
– Patient who accessed Community Link Worker services, Kilwinning Medical Practice

“I think this is an excellent service and it is very personal. My Community Link Worker has encouraged me to attend different groups”.
– Patient who accessed Community Link Worker services, North Ayrshire